Problem Solving Live session recording:
Step 1: Invitation/context setting ask permission to talk about a situation and if now is a good time.
Step 2: The 80-10-10 three opening statements.
- 80% talk about the child’s feelings and needs making them feel understood.
- 10% about your needs or what needs to be done
- 10% ask the question that invites ideas.
Step 3: List the ideas without evaluating them, making the person feel heard.
Step 4: Review the ideas, agreeing which ones you will keep and which ones you will let go.
Step 5: Summarise, and check the impact of the ideas.
Step 6: Get permission to support or hold accountable.
Step 7: Set date and time for next check- in.
Step 8: Share base default understanding.
length: 35 minutes of explanations and solutions
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